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Method 6 – Replace msmapi32.dll with an older version My suggestion would be to simply click on the first email and just arrow down through emails slowly until you reach the corrupt one. Though this is very rare, it can happen and can be very frustrating to figure out. You will have to go through your email and try to find the email or emails that cause Outlook to crash. When you try to read one specific email in your Inbox, all of a sudden Outlook will crash and close without a notice. This may sound weird, but one particular email can actually crash the entire Outlook program! Oddly, I have seen this happen many times. Sometimes other programs not related to Outlook can cause this error to appear! Method 5 – Find the corrupt email and delete it If you recently updated to a new version of IE, try to revert to an older version.
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For example, if you recently installed a new toolbar for IE, uninstall it.
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You can also get this error in Outlook by installing some other third party software on your computer. In older versions of Outlook, you can disable add-ins by going to Tools, Trust Center and then clicking on Add-ins. In Outlook, you can enable or disable add-ins by going to File, Options and then clicking on Add-ins. If your problem goes away, then you know it is one of the add-ons. Go to Start, then Run, and type in the following command in the Open box: outlook /safe Starting Outlook in safe mode will accomplish this. You can quickly tell if an add-on is causing the problem by starting Outlook without any add-ons. Other add-ons like spam filters could also be causing the issue.
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Installing an antivirus program such as AVG, etc.
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If you install some kind of Outlook connector add-on, uninstall that and see if the problem goes away.
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For example, if you install Adobe Professional, it tries to install a PDF add-on to all Office programs. Outlook add-ons can also cause this problem, so check to see if any new add-ons were recently installed. Now recreate the email account in Outlook and see if that resolves your issue. In newer versions of Outlook, you click on File and then Account Settings.Ĭlick on the email account and then choose Remove or Delete. You can try to delete the email account by going to Tools and then Email Accounts. Sometimes this error is related to the actual email account setup in Outlook. Method 2 – Delete and recreate email account This probably won’t solve your issue, but it’s worth a shot. If you have Outlook with Business Contact Manager, make sure to install the service packs for that also.
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Go ahead and install all the latest Windows updates and the latest Office updates. I’m going to start off with the easier tips before going into more technical solutions.
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Method 1 – Install Windows and Office updates Unfortunately, fixing this error is not very easy because there are multiple underlying issues that can generate the same error message! Therefore, you may see this error in Outlook only when you close the program or you may see it every time you try to check for new mail.Įach of these has to be resolved in a different way! In this article, I will list out all the possible ways that I know for fixing this annoying error and hopefully one of them works for you.Īlso, be sure to check out my other posts in case Outlook won’t start properly or if you get an error message when trying to open Outlook. Microsoft outlook has encountered a problem.